No products in the cart.
Shopping Information
How long will it take to receive my order?
Orders are generally delivered within 5–7 business days, depending on your delivery location and courier service.
Do you offer free shipping?
Yes, we offer free shipping on eligible orders as per the shipping offers and conditions mentioned on our website.
How can I track my order?
Once your order is shipped, you will receive tracking details via SMS, email, or WhatsApp, wherever applicable.
Do you deliver across India?
Yes, we deliver across serviceable locations in India, subject to courier availability.
What should I do if my order is delayed?
If your order is delayed beyond the expected delivery date, please contact our customer support team with your order ID for assistance.
Payment Infomation
What payment methods do you accept?
We accept the payment methods available at checkout, which may include UPI, debit cards, credit cards, net banking, and other supported payment options.
Is Cash on Delivery (COD) available?
Cash on Delivery may be available for eligible orders and serviceable pin codes. Please check the available options during checkout.
Is it safe to make online payments on your website?
Yes, online payments are processed through the payment methods and payment gateway provided at checkout.
What should I do if my payment is deducted but my order is not confirmed?
You can coordinate with us on the below Whatsapp Number or you can directly Call on the same And provide us the proper Order ID
Can I cancel my order after placing it?
Order cancellation requests are subject to order processing and dispatch status. Please contact customer support as soon as possible if you wish to cancel an order.
Return FAQs
Can I return bras, panties, or handkerchiefs?
No. For hygiene reasons, bras, panties, handkerchiefs, and other products specifically marked as non-returnable cannot be returned or exchanged unless a manufacturing defect is identified.
What if I receive a product with a manufacturing defect?
If you receive a product with a manufacturing defect, please notify our customer support team within 48 hours of delivery. Claims reported after this period may not be accepted under this policy.
How do I report a manufacturing defect?
Contact our customer support team within 48 hours of delivery with your order ID, a description of the defect, and clear photographs or videos showing the issue.
Can I return a product if I ordered the wrong size or colour?
No. Bras, panties, handkerchiefs, and other products marked as non-returnable cannot be returned or exchanged for size, colour, or personal preference reasons.
How will my return be processed if a manufacturing defect is approved?
If your order is delayed beyond the expected delivery date, please contact our customer support team with your order ID for assistance.
Distributorship FAQs
How can I become an authorised distributor of Womy?
You can apply for a distributorship by contacting our sales team and sharing your business details. Our team will guide you through the application and onboarding process.
What are the requirements to become a Womy distributor?
Applicants should have a genuine interest in the apparel or innerwear industry, suitable business infrastructure, and the ability to develop sales in their target market.
Is there a minimum order quantity (MOQ) for distributors?
Minimum order quantities and initial purchase requirements depend on the product category and distributorship terms. Please contact our sales team for details.
Can I become an exclusive distributor for my city or region?
Regional or exclusive distributorship opportunities may be available depending on market potential, existing distribution arrangements, and company approval.
What products can I distribute under the Womy brand?
Distributors can explore Womy’s range of premium lounge wear, nightwear, and related apparel products, subject to product availability and the applicable distribution terms.
